Downloading the tachograph (Bluetooth)

The latest generation (G2v2) tachographs have built-in Bluetooth: by connecting your phone directly to the tachograph you can download the tachograph data, as well as the data from the driver card inserted in the tachograph — without a separate download device. (For supported tachographs and minimum software versions, see the What you need page.)

Preparation

  • the ignition must be in the ON position;
  • Bluetooth must be enabled on the tachograph;
  • for a tachograph download, the company card must be in the tachograph;
  • for a card download, the driver card must be in the first card slot, and remote access (ITS) must be enabled for that card.

Pairing

If the tachograph has not yet been paired, the button shows Pairing. Pairing is initiated from the tachograph:

  1. find the Bluetooth menu item in the tachograph menu and start pairing;
  2. then press the confirmation button in the app.

If the tachograph cannot pair with any more devices, delete a previously paired device from it. For some tachographs (e.g. Stoneridge), pairing can also be initiated from the phone's Bluetooth settings.

Download steps

For a card download, select the Via Bluetooth-enabled tachograph option when choosing the source. For a tachograph download, you can specify which data blocks to download:

  • Overview (always), Activities, Events and faults, Detailed speed, Technical data. Only download what you need — a full download takes longer.

You can follow the download status throughout: Connecting …, Downloading …, Disconnecting …, Saving data …. On success, the data is saved to the Archive.

If it fails

On a failed download (Download failed!) the app lists possible causes — e.g. remote access (ITS) is not enabled, no card in the tachograph, ignition is not in ON position, weak or interfered signal, or the company card is missing. The button takes you back to the download start screen so you can try again. Detailed help: Troubleshooting (Bluetooth).

Minimum software versions required for stable operation: VDO DTCO 4.1b v4141 (04.01.41), Stoneridge SE5000-8.1 v1619. Do not attempt with older versions — take the tachograph in for a software update.